Challenge 

1. Snap-On Business Solutions have their European Head Office in Reading and for a quite a while they only had interim staff in HR, which made it difficult to shape a clear people strategy for the business.
2. HR was also responsible for all of the recruitment across all departments, together with providing HR support to everyone, which is a to manage.
3. Snap-On was also keen to raise their profile as a fast-growing business with a big head office in Reading, highlighting the exciting employment opportunities available locally, rather than having to travel into London for example.
4. The business had engaged with a number of recruitment agencies in the past, all charging different rates and with inconsistent results.

Solution

•  We placed a new HR Manager onsite to help develop the people strategy and improve internal HR processes, policies, systems and improve employee engagement.
• The HR Manager invited us to present our ideas on how they could outsource all of their recruitment requirements to us, so save time, save money and improve the quality of candidates they have available.

Results

• We worked with HR to design a new slick recruitment process for all candidates, including internal candidates and referrals.
• We wrote new simple recruitment process guides for Hiring Managers to follow, presented the solution to the senior management team on-site to implement the new process and agreed upon SLA's and a robust review process.
• We appointed a dedicated recruitment team, increased marketing and advertising to raise their employer branding, introduced a leading Applicant Tracking System, video interviewing technology, market mapping, salary benchmarking and meaningful weekly Management Information.
• This solution has saved valuable time of Hiring Managers and HR, reduced the time to hire, improved the candidate journey, provided important market information analysis and within the first 12 months saved the business just under £100,000 on their recruitment spend.