Property Maintenance Manager

Property Maintenance Manager

We’re looking for a proactive and highly organised Property Maintenance Manager to join our growing team, taking ownership of maintenance operations across a portfolio of single-family homes.

This is a fast-paced, hands-on role where you’ll be central to delivering a seamless resident experience—coordinating repairs, managing voids, and ensuring every property is presented to a consistently high standard. Working closely with internal teams and external contractors, you’ll play a key part in driving operational efficiency and service excellence.

Key Responsibilities:

• Oversee reactive and planned maintenance across your portfolio, ensuring works are completed on time and to a high standard

• Coordinate contractors and field operatives, maintaining strong relationships and performance levels

• Manage maintenance requests end-to-end, ensuring timely resolution and clear communication

• Lead unit turn and void processes, minimising downtime and maximising occupancy

• Carry out and follow up on inspections, ensuring properties are move-in ready

• Work closely with Tenancy, Lettings, and Finance teams to ensure smooth handovers and accurate cost tracking

• Monitor contractor performance, addressing issues and supporting procurement where required

• Maintain accurate records and contribute to reporting on maintenance activity, costs, and performance trends

• Use data insights to identify improvements and support continuous enhancement of services

About You:

• Experience in residential property management, ideally with a maintenance focus

• Exposure to Build to Rent or single-family housing is advantageous

• Strong organisational skills with the ability to manage multiple priorities

• Confident communicator with a customer-first approach

• Detail-oriented, proactive, and solutions-driven

• Comfortable working with data and using it to inform decisions

• Able to work independently while contributing to a collaborative team environment

• Motivated, ambitious, and keen to grow within a scaling business

• ARLA qualification (or working towards) is beneficial but not essential