Building Manager

Building Manager | BTR

We’re looking for a proactive, customer-focused Building Manager to join a thriving BTR community and play a key role in delivering an exceptional resident experience.

This is a brilliant opportunity for someone who enjoys variety, takes pride in high standards, and thrives in a fast-paced environment where no two days are the same.

This is a 6 month fixed term contract.

The Role

As Building Manager, you’ll be the dedicated point of contact for residents within your portfolio, helping to create a safe, well-run, welcoming community.

You’ll oversee day-to-day operations across customer service, lettings, property management, compliance, contractor coordination, and onsite team support, ensuring the building runs smoothly and residents receive an excellent service.

What You’ll Be Doing

• Building strong relationships with residents, applicants, contractors, and internal teams.
• Managing viewings, lettings, renewals, move-ins, and move-outs.
• Coordinating repairs, defects, inspections, and contractor performance.
• Supporting onsite staff, including rotas, handovers, training, and performance reviews.
• Helping maintain compliance across key health and safety requirements.
• Monitoring budgets, invoices, voids, and deposit deductions.
• Keeping systems and records accurate, organised, and up to date.
• Supporting resident engagement and community-building activity where needed.

About You

• Experience in a customer-focused environment, ideally within PRS, property, hospitality, or a similar service-led setting.
• Strong communication skills and a calm, solutions-focused approach.
• Confidence using systems and digital tools, including Microsoft Excel and other property platforms.
• Excellent attention to detail and the ability to manage multiple priorities.
• A genuine commitment to customer care, teamwork, and doing things well.