Tenancy Progression Administrator

Tenancy Progression Administrator (Temporary - Immediate Start Available)

This is an exciting opportunity for an Administrator to join a rapidly growing property development business who build lovely new homes for families to rent. You will play a key role in delivering exceptional service to customers and potential new tenants, based from their regional Head Office in Reading.

In this role you'll play a critical role in ensuring a smooth, customer-focused journey from reservation to move-in for new tenants. You will be responsible for managing the administration of new and renewing tenancies, and keeping up-to-date tenancy records. You’ll act as a key liaison between tenants, the lettings team, and internal stakeholders to ensure all processes are handled efficiently and compliantly.

The role:

• Administer tenancy files from reservation through to move-in, ensuring all deadlines are met.
• Oversee tenancy renewals, communicating clearly with tenants on renewal options and timelines.
• Coordinate the referencing process, ensuring timely follow-ups and the receipt of satisfactory references.
• Act as the main point of contact for applicants during the referencing and pre-tenancy phase.
• Draft and issue tenancy agreements, process upfront payments, and set up Direct Debits for rent collection.
• Maintain and update the tenancy progression database, ensuring accurate and real-time file status tracking.
• Prepare and send lease renewal notices in accordance with company policies and legal requirements
• Prepare and issue compliance documentation in accordance with legal and regulatory requirements.

Ideal applicants will have experience in Administration and any experience with the property sector would be a big advantage.

Immediate start available and there is an opportunity for this role to turn into a contract or permanent role for the right candidate.