Aftercare Coordinator - MAT Cover
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| Job Type | Permanent |
| Area | Berkshire, South |
| Sector | Property/PBSA/Flexible workspace etc |
| Salary | Up to £35,000 |
| Start Date | ASAP |
| Advertiser | EllisKnight International |
| Job Ref | 4495 |
| Job Views | 107 |
- Description
Aftercare Coordinator – Maternity Cover (12+ months)
Location: Reading Town Centre (Thames Tower, opposite Reading Train Station)
Salary: £30,000 – £35,000 per annum + bonusWe are looking for an Aftercare Coordinator to join our client on a maternity cover contract for a minimum of 12 months. This is a fantastic opportunity to be part of a growing organisation in the private rented housing sector, working in a modern office directly opposite Reading train station.
The Role:
As an Aftercare Coordinator, you’ll play a key role in supporting the aftercare/defects team and ensuring our residents enjoy a smooth and positive experience in their homes. You’ll liaise with developers, contractors, and internal teams to resolve issues, manage defects, and ensure high-quality standards are maintained throughout.Key Responsibilities:
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Liaise with developers, consultants, and contractors during the defect rectification period.
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Schedule and attend visits to residents’ homes to review reported issues.
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Monitor and escalate contractor performance where necessary.
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Manage the end-of-defects inspection process.
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Keep systems and records up to date and provide reports to the Aftercare Manager.
About You:
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Experience in a similar aftercare, defects, or customer service role (ideally with a developer or contractor).
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Excellent communication and organisational skills.
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A proactive, solution-focused mindset with the ability to work independently and collaboratively.
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A professional, approachable manner and strong customer focus.
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