Assistant Accommodation Manager

About Us:
CRM Students is dedicated to providing high-quality student accommodation that offers a safe, welcoming, and inclusive environment. We are seeking a Assistant Accommodation Manager to join our Exeter team, offering crucial support during a busy period.

Role Overview:
As an Assistant Accommodation Manager, you will play a key role in ensuring our students and visitors feel at home, and our sites are well-maintained and safe. Working closely with the Accommodation Manager, you will assist in day-to-day operations, help manage tenant queries, and ensure that our accommodation services meet the highest standards.

Key Responsibilities:

• Welcoming Environment: Create and maintain a warm, welcoming atmosphere for students, parents, and visitors at our sites.
• Support & Coverage: Provide general support to the Accommodation Manager and cover their duties in their absence.
• Tenant Liaison: Work with the Accommodation Manager to respond to tenant queries and address maintenance issues throughout the academic year.
• Safety & Compliance: Assist in ensuring that the accommodation sites are safe environments, conducting routine inspections, and updating our web-based safety management system.
• Budget Management: Help manage site operations within a set budget.
• Marketing & Lettings: Support the marketing, lettings, and promotion of the accommodation to maintain high occupancy levels.
• Inspections: Conduct regular inspections of flats and communal areas to ensure standards are met.
• Supplier Relations: Establish and develop working relationships with suppliers and contractors to support site operations.
• Team Support: Provide support to the site team, contributing to a positive and collaborative working environment.
• Emergency Response: Participate in the out-of-hours rota to handle emergencies as needed.
• Standards Compliance: Support the site’s compliance with the ANUK National Code of Standards.
• University Relations: Work with the University accommodation team to deliver a high-quality service, including attending regular meetings with relevant university staff.

What We’re Looking For:

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience in managing budgets and working with contractors.
• Ability to handle emergency situations calmly and effectively.

Why Join Us?

• Be part of a dynamic, supportive team in a vibrant student environment.
• Gain valuable experience in property management.
• Contribute to a positive student experience