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Job Type | Permanent |
Location | Abingdon, Oxfordshire |
Area | Oxfordshire , UK |
Sector | Customer Service |
Salary | Up to £23000 per annum |
Start Date | ASAP |
Advertiser | EllisKnight International |
Job Ref | BBBH2043_1584027752 |
Job Views | 80 |
- Description
Spanish Speaking Customer Service Advisor
My client is a vibrant and growing company based Abingdon, seeking a fantastic customer service to join their busy department. The role is a permanent role, working 9am to 5.30pm, and excellent parking facilities on site.
This Customer Service Advisor role will involve the following responsibilities in supporting the client's UK based customers:- Act as the first point of contact for enquiries via email and phone
- Assist team with sales order processing
- Work closely with other departments to resolve queries
- Ensure that customers are kept in formed throughout the order process
- Keep databases up to date
- Ensure customer data base is kept up to date
The Customer Service Advisor position will require the following skills, qualities and experience:- Excellent customer service skills - Both written and verbal
- Lovely personality
- Excellent work ethic
- Superb team playing attitude
- Good administrative skills
- The ability to build rapport with customers
- Excellent phone manner
- Strong attention to detail
- Good IT skills
- The ability to prioritise workload