Roaming Client Experience Assistant

Client Experience Assistant – Central London (roaming across multiple sites)
Location: West End and City 
Type: Part-time (4 days / 32 hours per week)

Shifts will be: 8am - 5pm, 8:30am - 5:30pm or 9am - 6pm. Please note we may require some flexibility for occasional coverage to work later hours, up until 9pm. Rotas will be provided in advance so you'll know your shifts ahead of time. 

Interview date: Thursday 21st August

Are you a people-person with a flair for delivering exceptional service? A premium, award-winning flex workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.

As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.

What You’ll Be Doing:

• Delivering a warm, professional welcome to everyone entering the space

• Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas

• Proactively anticipating client needs and going the extra mile to exceed expectations

• Supporting the coordination of meetings and events, including room set-up and catering

• Managing stock and supplies, raising purchase orders as needed

• Promoting and facilitating the use of in-house services

• Handling queries and resolving complaints with professionalism and care

• Liaising with internal teams and suppliers to ensure a seamless experience

• Being the go-to person for office equipment, tech queries, and service support

• Adhering to compliance and health & safety procedures

What We’re Looking For:

• A confident, outgoing individual with strong communication skills

• A team player with a proactive, can-do attitude

• Well-presented with a polished, professional approach and personal style

• Someone who takes ownership and pride in their work environment

• Organised, adaptable, and always ready to solve problems

• Previous experience in a customer-facing or hospitality role

This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.