Accommodation Manager - Plymouth

Do you have experience working within Student Accommodation? Are you seeking a full-time role on a permanent basis? You're in luck!

You will be managing one of CRMs sites based in Plymouth, this is an excellent opportunity if you are looking to step into a position that offers you ownership of your own accommodation site.

You will be working Monday to Friday, 9am - 5:30pm

You will be responsible for the following duties:

• Ensure that all visitors and residents receive a warm, friendly and informative welcome
• Management of Facilities and Health and Safety duties
• You will be the first point of contact and will be responsible for ensuring that all enquiries are responded to promptly and efficiently
• You will show new potential tenants around rooms with the aim to convert viewings into room bookings
• Build strong working relationships and providing an excellent service
• Ensure that any maintenance issues are address and rectified in a timely manner
• Ensure that health and safety regulations are met
• Undertake room inspections and report any issues
• Use local knowledge to ensure that visitors and residents are aware of local amenities and attractions to maximise their stay
• Ensure that budgets are met
• Ensure that you are keeping informed of competitor's activities and remaining competitive with prices and service offerings

The skills/attributes that we are seeking are:

• Excellent customer service skills
• Experience of working within Student Accommodation - desirable
• Facilities and Health and safety understanding
• Strong communicator with the ability to build rapport with customers and visitors
• Strong leadership and mentoring skills
• Client focused approach
• Good IT skills (Microsoft Office)
• Highly organised and proactive approach