Sales & Marketing Assistant - Felda House - Wembley

Sales & Marketing Coordinator

About Us: At CRM Students Limited, we pride ourselves on creating a caring and involved relationship with our student customers. Our goal is to provide a warm, welcoming, and exciting place for students to live and thrive. We believe in fostering a professional yet personal connection with our student customers, parents, universities, and clients.

Job Description: We are looking for a passionate and dynamic Sales & Marketing Coordinator to join our team. The ideal candidate will be enthusiastic about developing strong relationships with our student customers and will be dedicated to promoting our residence.

Key Responsibilities:

• Conduct site viewings, including common areas and available show flats.
• Perform general reception and administrative duties.
• Answer incoming calls and follow up on potential sales leads.
• Liaise with head office to confirm the number of viewings and bookings.
• Forward application forms to interested students.
• Provide potential students with useful information about the local area.
• Update the site's social media platforms daily (Facebook, Twitter, Instagram).
• Assist in writing reports and analysing data.
• Create, organize, and manage events on site throughout the academic year.
• Ensure there is always sufficient marketing material available on site.
• Encourage and respond to reviews on Google and Student Crowd.
• Actively promote the residence and any special offers to current and prospective residents during tours, University Open Days, and Housing and Trade show fairs.
• Perform any other duties deemed appropriate by the Assistant Accommodation Manager or Accommodation Manager.
• Ensure Health and Safety requirements are met on site.

Knowledge and Skills:

• Strong sales abilities.
• Trustworthy and reliable.
• Capable of working independently and as part of a team.
• Self-motivated with excellent communication skills.
• Customer-focused and computer literate.
• Outgoing with a good sense of humour and the ability to apply common sense.
• Knowledgeable about issues affecting students.
• Sensitive to and understanding of students' needs.
• Able to organize and meet deadlines and targets.
• Proficient in using social media platforms.

What We Offer:

• A supportive and inclusive work environment.
• Opportunities for professional growth and development.
• A chance to make a positive impact on the student community.

CRM Students Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in making a difference in the lives of students. Apply today!