Customer Service Advisor
| Job Type | Permanent |
| Area | Coventry, Midlands |
| Sector | Property |
| Salary | 12000 |
| Start Date | ASAP |
| Advertiser | CRM Students |
| Job Ref | 4215 |
| Job Views | 85 |
- Description
Join Our Inclusive Team at CRM Students!
Are you ready to embark on a rewarding journey with CRM Students, a leading luxury student accommodation provider in Coventry? We're thrilled to invite passionate individuals to apply for the role of Customer Service Assistant at one of our prestigious sites.
About Us: At CRM Students, we believe in fostering a vibrant and inclusive community where every individual feels valued and respected. As an integral part of our Accommodation Management Team, you'll play a pivotal role in ensuring that our residents enjoy a truly luxurious living experience while receiving top-notch customer service.
Key Responsibilities:
�� Perform daily administrative tasks to uphold our high service standards for students, staff, and clients.
�� Establish and maintain professional practices to guarantee impeccable accommodation standards, prioritizing cleanliness and comfort.
�� Safeguard monetary transactions and adhere to CRM cash handling procedures with diligence and integrity.
�� Manage the issuance of keys and access devices, including any parking administration, in alignment with residence protocols.
�� Provide prompt and courteous responses to customer inquiries, fostering positive relationships and ensuring their needs are met.
�� Keep residents informed of current and upcoming developments, demonstrating effective communication skills.
�� Cultivate excellent rapport with service users, prioritizing their satisfaction and well-being.
�� Maintain accurate records in collaboration with the Accommodation Management Team, ensuring accountability and transparency.
�� Under supervision, oversee risk and safety protocols within the property, prioritizing the well-being of all residents.
Desired Skills and Qualifications:
�� Proven track record in customer service, with proficiency in face-to-face and telephone interactions.
�� Confidence in communicating with clients and customers, ensuring their needs are met with professionalism and empathy.
�� Impeccable attention to detail and strong problem-solving abilities, with a commitment to delivering excellence in all tasks.
Join Our Inclusive and Dynamic Team: Join us at CRM Students, where every day presents an opportunity to make a meaningful difference in the lives of our residents. If you're dedicated to delivering unparalleled service and contributing to a vibrant community, we'd love to hear from you! Apply now and be part of our inclusive and dynamic team.
