Admin and Events Coordinator

Admin and Events Coordinator – Up to £27k based in Pangbourne

DiSRUPT Agency are on the hunt for a driven and organised Admin and Events Coordinator for our client, based in a beautiful location on the outskirts of Pangbourne, Berkshire. Our client is an award-winning clay shooting ground. You would be joining a small but lovely team in a brilliant environment who are always committed to supporting each other.

The role involves working on initiatives to boost corporate bookings both on and off-site, as well as subsequently planning and organizing internal resources to fulfil the experience. The person will liaise with the Events Manager to organise and deliver high-quality events including booking into the diary system, arranging staff, catering and prizes, and disseminating information in a timely manner allowing sufficient time for other departments to prepare and help our front of house team.

This interesting and varied role will involve the following key responsibilities:

• To work on initiatives to boost corporate bookings both on and off-site.
• To attend weekly events and marketing team meetings to discuss new bookings, processes and upcoming events.
• To deal with all corporate events inquiries via email, phone & social media.
• To respond to all enquiries with a bespoke quote and availability in a timely manner (currently 48hrs or less).
• To process all 2 & 3hr group bookings in collaboration with the Receptionist / Events Assistant.
• To offer event hosts support from initial enquiry through to post-event analysis.
• Use Sage to raise deposit, balance and extras invoices and send these to the client in good time.
• To liaise with the accounts team to ensure payment are received.
• To communicate all guest requirements to the catering provider.
• To create event collateral, including scorecards, menus and other event signage.
• To create event notes to pass on to the front of house team and Head Instructor, therefore ensuring that all staff are fully briefed prior to the event.
• To be on site on the day of the event to ensure that the Lodge/Farmhouse is neat and tidy and to look after the event host and their guests.
• To undertake event follow up i.e. sending hosts photos of the day, extras invoices, thank you emails etc.
• To be prepared to support reception on one Saturday a month.

The person:

• Proven track record in the events sphere
• Strong organising skills
• Relationship & conflict management
• Keen attention to detail
• Flexible with an understanding of the need for prompt communication to clients and colleagues
• Team player but also able to work independently
• Self-motivated, commercially minded and hard-working
• Punctual & reliable
• Good customer service and communication skills
• A passion for the countryside
• Ability to work under pressure
• Strategic and innovative thinking
• A willingness from time to time to work extended hours and travel as required