Weekend Receptionist/Administrator

Weekend Administrator / Receptionist

Work with us at one our client’s luxury student accommodation sites in Colchester.

This is a fantastic opportunity to join a fast paced and exciting industry. You will be the first point of contact for this stylish new building. It is a beautiful, modern and vibrant site that offers impressive facilities.

The working hours for this role are:

Saturday 1pm - 8pm

Sunday 8am - 6pm 

Duties are to include but are not limited to;

• To be the first point of contact for advice and assistance over the weekend for residents at Enso.
• Providing viewings to prospective residents
• Responding to all new enquiries through all mediums, including emails, online chat and phone calls ensuring that these are answered within a timely and professional manner
• Building and maintaining relationships with local universities and sending regular marketing materials and availability updates
• Follow up on all interest and ensure that all sales opportunities are explored
• Engage with letting agents and international agents to secure bookings
• Process new applications within timescales given
• Manage the building over the weekend, ensuring visitors are signed in or out as required and entering their details into the visitor log
• Where appropriate, deal with any resident lock outs in a timely manner and keep a log of any lock outs ready for hand over at the end of your working shift.
• Accurately record messages, conduct follow up telephone calls where needed, update log books and handover reports etc where appropriate. Report any suspicious/unusual behaviour, calling the police if necessary.
• Overseeing the safe-keeping of the building’s keys to allow access for maintenance and repairs when necessary.
• Contributing to the maintenance of the building by reporting faults or damage to fixtures and fittings.
• Overseeing deliveries and signing for packages when required.
• Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
• Ensure the tidiness of the common areas of the building and assist with the cleaning of public areas if outside the cleaner’s normal working hours.
• General updating of records, sorting of mail over the weekend.