Senior Technical Sales Consultant

We have an exciting new role in Reading looking for a Senior Technical Sales Consultant to join our clients team.

Senior Technical Sales Consultant

The Senior Technical Sales Consultant will be responsible for supporting the Sales Team in the development and acquisition of customer accounts through developing and selling multiple products/services from customer requirements and the existing service catalogue, throughout the Broader Public Sector and Defence markets. The focus will be on Government Security Classifications up to Top Secret.

The Senior Technical Sales Consultant will be expected to participate in discovery workshops and technical discussions to assist in customer enablement and will respond to Technical Sales escalations including, onboarding questions, solution design, validation, and integrations whilst supporting in the delivery of the success of the sales team, to become a sought-after expert for advice and knowledge within the business.

You must be eligible for UK Security Clearance

Responsibilities:

Sales Engagement

• Support in the identification and qualification of service opportunities to ensure that they fall within the deliverable capabilities of the Company by using considerable judgment to define solutions and seeks guidance on complex problems.
• Identifying and conceptualising the scope of service in accordance with customer requirements by producing Solution Outline artefacts inline with the SecureCloud+ Sales Process, with the support of the Architecture Team.
• Shape a solution that is right for the customer with the right technology, at the right price point and with the appropriate risk profile.
• Translating technical capabilities of a products or services into end user/customer business benefits for use in collateral and sales activities. Managing and assisting in the delivery of customer demonstrations of products and services.
• Understanding the customer’s future requirements, identifying and filling product gaps and generating new ideas that will grow market share, improve customer experience and drive quick and profitable growth.

Bid Support

• Develop compelling propositions for clients, including writing proposals and contracting those proposals with clients.
• Closely coordinating with sales support, bid support and service resources to align product/service design with customers’ business requirements.
• Contribute to and assist with the creation of Bid documentation, proposals and presentations for use in sales activities.

• Apply methodology, reusable assets, and previous work experience to deliver consistently high-quality work.

Desirable Qualifications:

• ITIL v4 Foundation
• TOGAF Level 1/2 or Architecture Concepts and Domains
• Requirements Engineering or Business Analysis related qualifications
• 5 years experience in an IT/Managed Hosting/Cloud setting obtaining/utlising any of the following disciplines -

• Virtualisation (VMware etc.)
• Vendor-specific disciplines (Palo Alto, Dell, Nutanix, Cisco etc.)
• Service Operations Toolsets (JIRA, Confluence etc.)
• SIEM Tooling
• Security / Encryption / Networking Methods (MFA, VPN, Zero Trust etc.)

• Microsoft Azure, Office 365/ Microsoft 365
• Basic knowledge of AWS Service offerings

• Understanding of the conceptualizing of solutions incorporating bare metal, cloud and virtualised infrastructure as a Service (IaaS) solution.

Skills and Experience:

• Minimum of 5 years of experience working in a service management, engineering or delivery role and/or pre-sales equivalent in a managed services environment.
• Awareness of service architecture as it pertains to managed service models, such as ITIL framework practices, with an understanding of general business principles including an appreciation of business economics, customer markets and operating environments.
• Worked in or around Solutions/Enterprise Architecture practices and/or methodologies.
• Experience working in a Defence setting would be advantageous
• Excellent communication skills, both written and verbal, with proven ability to produce quality documentation for high level design work and bid material and Skilled at working effectively with cross functional teams.
• Ability to secure up to DV security clearance if required.