Front of House Assistant - The Sidings - Penryn

We have an exciting opportunity to work at one of our new Luxury student accommodation sites in Penryn on a Fixed Term Contract over the summer period assisting the Accommodation Manager and Team with the day-to-day administration of the site and ensuring supervision of maintenance of site are up to CRM standards.

Responsibilities: 

• Daily administrative duties with regard to the delivery of the service to students, staff and clients.
• Ensure the upkeep of the fabric of the building, equipment, furniture and fittings by reporting defects and taking corrective action, so that a well maintained safe and secure living and working environment exists.
• Be available at published times to deal with queries.
• To be responsible for the safe keeping of any monies / float and banking of receipts in accordance with the CRM cash handling procedures.
• Control and issue of any keys or access devices including administration relating to car parking (if applicable) in accordance with residences procedures.
• Responding to customer enquiries in a prompt and courteous manner
• Maintaining excellent relationships with service users
• Ensuring site kept in optimum condition both on the interior and exterior
• Maintain proper and accurate records in conjunction with Accommodation Management Team
• Under supervision, manage all risk and safety within property

Key Skills:

• Sales experience, within any target driven area.
• Customer service experience, both face-to-face and over the phone.
• Confident when speaking to clients/customers.
• Excellent attention to detail and the ability to provide examples of problem solving.

If this is a role that you would be interested in and would like to know more then please do apply and we look forward to speaking with you