Multi Site Accommodation Manager

Multi Site Accommodation Manager
We have an amazing new opportunity to manage 2 of our luxury student accommodation sites, located in Wembley.

The successful candidate will need to have a strong property and facilities management background. It is absolutely key that you are able manage a large team ensuring all KPI’s are reached on both sites along with the team. 

The Accommodation Manager will be responsible for the following duties:

• Ensure that all visitors and residents receive a warm, friendly and informative welcome
• You will be the first point of contact and will be responsible for ensuring that all enquiries are responded to promptly and efficiently
• Show new potential tenants around rooms with the aim to convert viewings into room bookings
• Build strong working relationships with the Universities
• Set the standards for providing an excellent service
• Ensure that any maintenance issues are addressed and rectified in a timely manner
• Work with the team to coordinate events and provide an excellent environment for the students to live in – a home from home.
• Ensure that health and safety regulations are met
• Undertake room inspections and report any issues
• Use local knowledge to ensure that visitors and residents are aware of local amenities and attractions to maximise their stay
• Ensure that budgets are met
• Management of one Maintenance Operative providing guidance and mentoring where needed
• Participate in client meetings and conference calls at scheduled times throughout the month

The skills & experience required:

• A good understanding of the property sector would be an advantage
• PBSA experience is ideal
• Excellent customer service skills
• Strong communicator with the ability to build rapport with customers and visitors
• Strong leadership and mentoring skills
• Client focused approach
• Good IT skills (Microsoft Office)
• Highly organised and proactive approach
• The ability to multi-task and manage changing priorities