Sales Operation Administrator

Our client is an exciting international organisation seeking a Sales Operations Administrator to join their lovely team on an initial 3 to 6 month contract. The role will be based two days a week from their beautiful offices in Oxford Science Park with three days spent working from home. Laptop and mobile phone will of course be provided for you. The standard working hours will be 8.30am to 5pm, Monday to Friday.

Flexibility will be required to support in other areas of the team when needed and our client is seeking a superb team player.

Key responsibilities will include the following:

• Deal with general customer enquiries ensuring all relevant parties are kept informed.
• Manage customer product complaints if required
• Complete customer verification
• Creation of equipment service quotes and contracts 
• Proactively manage service contract expiries and issue contract renewals
• Maintain service contract database and update on Salesforce.com
• Provide administrative support to Business Operations Manger as requested
• Support Pricing & Contracts lead as requested
• Support the Inventory and supply lead with required tasks
• Support Sales support lead as requested
• Create non stock Purchase orders as requested
• Perform any other tasks and duties as reasonably requested by the company.

Key skills, qualities and experience needed:

• Customer focused approach
• Strong team player that can adapt to different roles
• Strong organisation and prioritisation skills
• Be able to manage busy workload
• Experienced user in SAP & Salesforce an advantage
• Good Excel skills and data analysis
• Competent in using 365 & Office package
• Attention to detail and accuracy essential
• Ability to identify issues and effectively solve problems