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Job Type | Contract |
Area | Leicestershire, Midlands |
Sector | Property |
Salary | 11.50 |
Start Date | ASAP |
Advertiser | Declan Petley |
Job Ref | 3477 |
Job Views | 124 |
- Description
Temporary Customer Service Assistant
Work with us at one our client’s luxury student accommodation sites in Leicester for 4 weeks.We are looking for someone who is immediately available to start work and can commit for the next 4 weeks. You will be working 9am - 5:30pm, Monday - Friday.
Key Tasks
- Conducting tours and viewings of the property
- General administration
- Responding to all new enquiries through all mediums, including emails, online chat and phone calls ensuring that these are answered within a timely and professional manner
- Parcel collection and sorting
- Process new applications within timescales given
- Undertaking regular room inspections
- Keep up to date with competitor activities.
Knowledge and Skills
- A friendly and welcoming approach and the ability to cooperate well with all students and clients in a professional, respectful and friendly manner.
- Excellent rapport building abilities.
- High standards of dress and presentation.
- Ability to remain calm during difficult situations or in a very busy environment.
- Excellent interpersonal skills, including a pleasant telephone manner.
- Good administrative skills and the ability to use emails, phones and various systems.
- A positive and enthusiastic attitude with a strong focus on customer service.