Lettings and Administration Assistant

Lettings and Administration Assistant - CRM Students

This stylish building is a unique scheme and requires a high calibre Lettings and Admin Assistant to be a key point of contact for the accommodation customers and also help the sales and administration for the entire building.

The role will need a customer focused approach and careful attention to detail. The successful candidate will need to be able to show initiative, be self-motivated and have excellent communication skills as well as a professional outlook. A highly organised work ethic is vital.

Key Tasks:

• Managing and dealing with a high level of sales enquiries.
• Conducting viewings for prospective residents.
• Taking responsibility for the rental income for your site. Managing arrears and all financial processes on resident accounts.
• Marketing and promotion of the
• Maintaining brand awareness and actively helping to maintain the reputation of the site.
• Being a key point of contact for residents in relation to their tenancy.
• Full management of all sales operations including managing new bookings, room allocation, tenancy takeovers, STLs etc.
• Be active in driving on the social media presence for the brand. Able to create new content as well as posting regular, engaging stories and posts.

We are seeking the following skills/attributes:

• Experience within student accommodation preferred but not
• Experience of working within the hospitality sector also
• Experience of working to deadlines and
• Direct sales experience.
• Demonstrated experience of working in a high volume sales environment preferred but not essential.
• Excellent communication skills.
• Highly professional.
• Self-motivated and results