Accommodation Manager

This is a fantastic opportunity to manage our client's luxury student accommodation sites in Oxford!
Managing a small team in this building, the duties will include the following:

• Ensure that all visitors and residents receive a warm, friendly and informative welcome
• Work with the Assistant Manager to ensure all enquiries are responded to promptly and efficiently
• Work with assistants to show new potential tenants around rooms with the aim of converting viewings into room bookings
• Manage facilities tasks and escalate any maintenance issues to the maintenance operative when necessary
• Ensure that any maintenance issues are addressed and rectified in a timely manner
• Build strong working relationships and provide an excellent service to all tenants
• Work with the team to coordinate events and provide an excellent environment for the students to live in
• Undertake room inspections and report any issues
• Use local knowledge to ensure that visitors and residents are aware of local amenities and attractions to maximise their stay

The skills/attributes that we are seeking are:

• Excellent customer service skills
• Experience within student accommodation is desirable
• Strong communicator with the ability to build rapport with customers and visitors
• Strong leadership and management skills
• Client focused approach
• Good IT skills (Microsoft Office)
• Highly organised and proactive approach
• The ability to multi task and manage changing priorities
• Flexible and proactive approach