Receptionist

Work with us at one of our client's luxury student accommodations! If you have excellent rapport building skills and have an interest in working in a customer facing role this could be just the opportunity for you! You may have experience within a similar position or may have just graduated and are looking to take that first step,
This will be Fixed term contract up to 3 Months

The working hours will be: 37.5 hours per week, Monday to Friday 9am-5:30pm.
You will deal with students from all over the world, so it is important that you are knowledgeable, polite and possess strong communication skills.

The duties will include:

• Management of all enquiries via email, face to face and calls
• Ensure that social media pages including Facebook, Twitter and Instagram are kept regularly updated
• Ensure that all visitors receive a warm and friendly welcome
• Carry out student tours and show around available rooms
• Manage all incoming post - log and distribute to relevant students
• Ensure the CRM database is kept updated
• Provide support to the Manager and Assistant Manager
• Provide administrative support with regards to tenancy agreements
• Ensure that all relevant documentation has been received by new tenants
• To work on the Accommodation reception dealing with resident queries, maintenance reporting, visitors and contractors signing in to site.

For this position we are seeking the following:

• Good IT skills
• Strong customer facing experience
• Very familiar with social media channels
• The ability to multi task
• Well-presented and friendly
• Excellent communication skills
• Able to take ownership of complaints and resolve when necessary

If you feel you have the necessary experience, please apply with an up-to-date version of your CV.