Customer Services Executive

Are you good at speaking with customers on the phone?

Do you enjoy building relationships and going above and beyond to provide a great service?

Then our Swindon based client could be perfect for you!

What are they looking for?

As a Customer Service Executive, you will be expected to have:

• Excellent people skills - you will be required to interact with a diverse range of people daily.
• A friendly telephone manner and strong communication skills are essential.
• The ability to work under pressure and to problem solve
• The composure to handle challenging calls with resilience and confidence.

Responsibilities

• Support and assist customers with any queries they may have
• You will be supporting them through their customer journey, from beginning to end.
• Provide amazing customer service with patience, empathy and building rapport are a must
• Comply with company policies and practices
• Manage databases, tools, applications, and operating systems applicable to your job role

There is the option to work a couple of days from home and applicants with minimal experience but a real 'can do' attitude will most certainly be considered.