Assistant Accommodation Manager

Work with us at one of our client's luxury student accommodation sites! If you have excellent rapport building skills and have an interest in working in a client facing role this could be just the opportunity for you!

Based very close to the University of Cardiff, this is a fantastic opportunity to join a vibrant and fast moving industry.
The working hours will be: 37.5 hours per week, Monday to Friday.

It will involve the following duties:

• Ensure that all visitors and residents receive a warm, friendly and informative welcome
• Along with the Manager, you will be the first point of contact and will be responsible for ensuring that all enquiries are responded to promptly and efficiently
• Assist with maintenance and facilities issues, coordinate with contractors
• Undertake room inspections and report any issues, also ensuring that health and safety regulations are being met
• Assist with room viewings and queries from potential tenants
• Use social media channels and marketing materials to promote the sites facilities
• Work closely with manager and marketing team to network with students and promote to target audience.

The skills/attributes that we are seeking are:

• Excellent customer service skills
• Outgoing and fun approach to team working
• Client focused approach
• Front of House or customer facing experience
• A good understanding of property/accommodation processes would be an advantage but are not essential
• Experience within facilities would be an advantage
• Good IT skills (Microsoft Office)
• The ability to build rapport with customers and students