Pre-Sales and Leasehold Enquiries Manager

An exciting opportunity has become available to work for a leading build to rent and residential block management company, delivering services nationwide. Our client currently manages tens of thousands of apartments in the UK and are involved in numerous schemes at different stages of development.

Please be aware this is a temporary role and we are seeking someone who is immediately available. For the right person there is a permanent opportunity available.

As a Block Management Pre-Sales and Leasehold Enquiries Manager, you will be responding to all leasehold and conveyancing enquiries received. You will be raising and recovering all relevant fees for doing so. You will be processing all post completion documentation and update systems for block management. Other key roles will include:

• Respond to solicitors' leasehold enquiries, research, collate, supply documents and management packs prior to the sale of a unit within a block
• Ensure sale and re-mortgage enquiries are responded to accurately and in a legally compliant manner
• Liaise with key stakeholders i.e., leaseholders, conveyancing, solicitors and use online registry portal in order to ensure that dept and business needs are met
• Undertake company secretarial duties for registered development management companies
• Obtain, file, provide and collate information held at Companies House as and when required
• Charge relevant and appropriate fees to add to the income stream to the business
• Manage an electronic database, log enquiries and payments received and the date at which the work is due
• Process all post completion documentation required under the terms of the lease i.e. Notice of Assignment, Charge, and Deed of Covenants as instructed
• Produce Certificates of Consent/Compliance where necessary to satisfy Land Registry restrictions
• Register new owners and update in-house software (Qube)
• Create and issue welcome packs to incoming leaseholders
• Respond to emails in an accurate and timely manner
• Carry out Land Registry searches and obtain leases, title plans and office copies

YOUR BUILDING BLOCKS OF SUCCESS

• Excellent analytical skills, including advanced excel modelling skills
• Strong interpersonal skills
• Proactive and dynamic taking ownership of all of core duties
• Strong written communication skills
• Accuracy and attention to detail
• Ability to gather, assimilate, analyse and effectively summarise information and give briefings/prepare briefing notes as necessary
• Experience in the formatting of documents
• Innovative and pro-active
• Ability to handle multiple tasks
• Competent in using, Word, Outlook, and Visio
• Flexible and cooperative at all times, working as a member of a Team
• Understanding the importance of achieving deadlines and ensuring quality output
• Use initiative and take responsibility for providing solutions
• Ability to ensure confidentiality