Accommodation Manager

Luxury Student Accommodation Manager
Work with us at one of our client's luxury student accommodation sites! If you have excellent rapport building skills and have an interest in working in a client facing role this could be just the opportunity for you!

Managing a small team in this building, the duties will include the following:

• Ensure that all visitors and residents receive a warm, friendly and informative welcome
• Work with the Assistant Manager to ensure all enquiries are responded to promptly and efficiently
• Work with assistants to show new potential tenants around rooms with the aim of converting viewings into room bookings
• Manage facilities tasks and escalate any maintenance issues to the maintenance operative when necessary
• Ensure that any maintenance issues are addressed and rectified in a timely manner
• Build strong working relationships and provide an excellent service to all tenants
• Work with the team to coordinate events and provide an excellent environment for the students to live in
• Ensure that health and safety and fire regulations are met
• Undertake room inspections and report any issues
• Use local knowledge to ensure that visitors and residents are aware of local amenities and attractions to maximise their stay
• Ensure that budgets are met
• Management of a small team, providing mentoring, training and guidance
• Participate in client meetings and conference calls at scheduled times throughout the month

The skills/attributes that we are seeking are:

• Excellent customer service skills
• Experience within student accommodation is desirable
• Strong communicator with the ability to build rapport with customers and visitors
• Strong leadership and management skills
• Client focused approach
• Good IT skills (Microsoft Office)
• Highly organised and proactive approach
• The ability to multi task and manage changing priorities
• Flexible and proactive approach